Always Be Farming • Customer Terms Terms of Service.
These terms explain how Always Be Farming works with customers, how projects and ongoing services are handled, and the responsibilities that apply when you use this website or purchase services.
On this page
These Terms of Service (“Terms”) govern your use of alwaysbefarming.com and services provided by Always Be Farming (“Always Be Farming,” “we,” “us,” or “our”). By accepting an estimate, quote, proposal, statement of work, invoice, or written agreement; making a payment; asking us to begin work; or otherwise using our services, you agree to these Terms and the project-specific terms that apply to your work.
1. Agreement to Terms
These Terms work together with the estimate, quote, proposal, statement of work, invoice, or agreement issued for a project or ongoing service. If a signed or accepted project-specific document conflicts with these general Terms, the project-specific document controls for that project.
If you do not agree to these Terms, do not authorize work to begin or purchase services.
2. Use of This Website
You may use this website to learn about our services, contact us, request an estimate, and access information we make available to customers or prospective customers.
You agree not to use this website to:
- Submit false, fraudulent, misleading, abusive, or unlawful information.
- Attempt to gain unauthorized access to the website, forms, systems, accounts, or data.
- Introduce malicious code, automated abuse, spam, scraping that interferes with the site, or other harmful content.
- Interfere with the normal operation, security, or availability of the website.
3. Services
Always Be Farming provides digital services for small businesses. Current services may include:
- Small Business Web Design: website design and development, WordPress setup, redesigns, forms, integrations, mobile optimization, and related launch work.
- Website Maintenance & Support: WordPress updates, backups, basic health checks, minor content changes, troubleshooting, and domain or hosting assistance as defined by the selected plan or estimate.
- Email & Social Media Marketing: campaign planning, marketing copy, email campaigns, social media content, promotions, service announcements, and campaign review.
- Supporting technical work: domain and DNS configuration, hosting assistance, analytics, basic search optimization, integrations, and related technology support when included in scope.
The exact deliverables, price, included services, and expected timeline are determined by the accepted estimate, quote, proposal, invoice, or written agreement.
4. Estimates, Quotes, Pricing & Project Scope
Estimates and quotes are valid for the period stated in the document. Pricing applies only to the services, deliverables, page counts, features, campaign volume, revisions, integrations, and other work specifically included in the accepted scope.
Requests outside the agreed scope may require additional fees, a revised timeline, or both. We will discuss material scope changes before significant additional charges are incurred.
5. Deposits, Retainers & Payments
Unless otherwise stated in the applicable estimate, quote, or agreement, project-based website work may require a 50% deposit or retainer before work begins. The remaining balance is generally due upon completion and before final launch, transfer, or delivery.
Invoices must be paid by the due date shown. A missed or overdue payment may result in work being paused, delivery being delayed, or services being suspended until the account is brought current.
Deposits, retainers, cancellations, and refunds are handled under the accepted project terms and our Cancellation & Refund Policy.
6. Customer Responsibilities
You are responsible for providing, when reasonably required:
- Accurate business, service, pricing, contact, and promotional information.
- Text, images, logos, branding, photographs, product information, and other project content.
- Timely feedback, reviews, approvals, and decisions.
- Access to domains, hosting, websites, email platforms, social accounts, analytics, booking tools, or other systems needed for the agreed work.
- Licenses, permissions, releases, consents, or approvals required for materials and data you provide.
You are responsible for making sure the materials, trademarks, photographs, text, customer data, mailing lists, and other content you provide are approved for your use.
7. Project Timelines & Customer Delays
Project timelines are estimates unless a written agreement expressly states otherwise. Delivery depends on project scope, revisions, third-party systems, and timely customer participation.
If required content, credentials, feedback, approvals, payments, or other materials are delayed, the schedule may be extended. Significant delays may require the project or campaign to be rescheduled based on current availability.
If a project remains inactive for 30 consecutive days because required customer content, feedback, approvals, access, or decisions have not been provided, Always Be Farming may place the project on hold or close the active project. Amounts due for work completed up to that point remain payable.
8. Revisions & Change Requests
Revisions are handled according to the scope described in the accepted estimate or agreement. Requests that materially change the approved design, functionality, content, page count, campaign volume, integrations, strategy, or requirements may be treated as additional work.
When additional work is required, we may provide a revised estimate, change order, invoice, or written approval request before proceeding.
9. Third-Party Services
Website and marketing work may rely on third-party products and services such as domain registrars, hosting providers, WordPress, plugins, email platforms, analytics tools, social networks, payment processors, booking tools, fonts, APIs, cloud infrastructure, and other software.
Those services are controlled by their respective providers and are subject to their own terms, pricing, licensing, availability, security practices, and policies. Always Be Farming is not responsible for outages, product changes, price increases, discontinuation, account restrictions, security incidents, deliverability decisions, algorithm changes, or other events controlled by a third-party provider.
10. Domains, Hosting & Customer Accounts
When practical, domains, hosting accounts, analytics accounts, advertising accounts, email systems, and other important business services should be registered in the customer’s name or under an account the customer controls.
If you provide credentials or authorize account access, we will use that access as reasonably necessary to perform the agreed services. You remain responsible for maintaining account ownership, billing information, recovery methods, and long-term access unless a written agreement states otherwise.
11. Website Maintenance & Support
Maintenance services apply only to the websites, accounts, tasks, and level of support included in the selected plan or written scope. Routine maintenance may include software updates, backups, basic health checks, minor text or photo edits, troubleshooting, and domain or hosting assistance.
Major redesigns, new pages or functionality, extensive content changes, malware recovery, emergency restoration, custom development, premium software fees, and work caused by third-party platform changes may require a separate estimate unless specifically included.
Maintenance reduces common risks but does not guarantee that a website will never experience downtime, security issues, compatibility problems, data loss, or failures caused by software, hosting, user actions, or third parties.
Monthly Site Care and other ongoing support services are also subject to the applicable Cancellation & Refund Policy and any service-specific estimate or agreement.
12. Intellectual Property
You retain ownership of logos, trademarks, photographs, text, data, mailing lists, and other materials you provide to Always Be Farming.
After full payment, you receive ownership or the applicable usage rights to custom final deliverables created specifically for your project, subject to third-party licenses and restrictions.
Always Be Farming retains ownership of pre-existing tools, templates, reusable code, processes, methods, know-how, development techniques, and materials that were not created exclusively for your project. Third-party themes, plugins, fonts, photographs, software, platforms, and other licensed materials remain subject to the rights and terms of their respective owners.
Unless otherwise agreed in writing, Always Be Farming may display non-confidential completed work in its portfolio, website, proposals, case studies, or marketing materials. You may request in writing that a project not be publicly displayed.
13. Review, Approval & Launch
You are responsible for reviewing deliverables and identifying requested changes before final approval, publication, campaign send, or launch. Approval of a website, design, email, social post, campaign, document, or other deliverable indicates that you have reviewed and accepted the work in its current form.
Before a website launch, we will make commercially reasonable efforts to test agreed functionality such as navigation, forms, links, and responsive layouts. Minor differences across browsers, devices, operating systems, or third-party software do not necessarily constitute a defect.
When we request review or approval, please respond within 5 business days unless another timeframe is agreed in writing. If no response is received, the deliverable may be treated as approved for project scheduling and progress purposes so the project does not remain open indefinitely.
14. Email & Social Media Marketing
For email or social media services, you are responsible for the accuracy of your offers, claims, pricing, promotions, customer lists, and final approvals.
We may draft, format, schedule, publish, or send marketing content based on the agreed scope and your approvals. Once an email is sent or a social post is published, immediate correction, recall, removal, or delivery to every intended recipient may not be possible.
Paid advertising spend, community management, direct-message monitoring, customer service responses, influencer arrangements, list acquisition, and other services are not included unless expressly stated in the scope.
15. SEO, Marketing & Business Results
Always Be Farming does not guarantee specific search-engine rankings, indexing dates, website traffic, leads, conversions, sales, revenue, email open or click rates, social-media reach, follower growth, engagement, or other business outcomes.
Results may be affected by competition, customer behavior, search-engine algorithms, AI and discovery systems, platform policies, market conditions, reputation, offers, budgets, content quality, third-party systems, and other factors outside our control.
16. Cancellation, Refunds & Service Delivery
Cancellation and refund requests are handled under our Cancellation & Refund Policy. Delivery timeframes and fulfillment practices are described in our Service Delivery & Fulfillment Policy. Any project-specific cancellation, payment, or delivery terms stated in an accepted estimate, quote, invoice, or signed agreement also apply.
17. Warranty Disclaimer
Always Be Farming will perform services in a professional and commercially reasonable manner. Except for commitments expressly stated in a written agreement, the website and services are provided without additional warranties, express or implied, to the maximum extent permitted by applicable law.
We do not warrant that every third-party service will remain available, that a website will operate without interruption forever, that a marketing message will be delivered to every intended recipient, or that future software, browser, security, search-engine, social-platform, or technology changes will not require additional work.
18. Events Outside Reasonable Control
Neither party will be responsible for delays caused by events reasonably outside its control, including major internet or hosting outages, natural disasters, widespread service disruptions, government actions, labor disruptions, utility failures, cyber incidents affecting third-party infrastructure, or failures of platforms essential to the project. Project schedules may be adjusted when such events occur.
19. Electronic Communications
You consent to receive project-related communications, estimates, quotes, invoices, payment confirmations, approvals, notices, and other business communications electronically, including by email and through third-party systems used to deliver our services.
20. Governing Law & Dispute Resolution
These Terms and services provided by Always Be Farming are governed by the laws of the State of Indiana, without regard to conflict-of-law principles.
Before initiating formal legal action, the parties are encouraged to make a reasonable good-faith effort to resolve billing, project, or service disputes directly.
21. Severability & Waiver
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in effect to the extent permitted by law. A failure to enforce a provision on one occasion does not waive the right to enforce it later.
22. Changes to These Terms
We may update these Terms periodically to reflect changes in services, business practices, technology, or legal requirements. The current version will be posted on this page with an updated “Last updated” date.
Changes to these website Terms do not retroactively alter a separately signed or accepted agreement unless that agreement permits the change or both parties agree in writing.
23. Contact Always Be Farming
Questions about these Terms or an existing project can be directed to:
Have a question before you start?
Tell me what your business needs and I can explain how the scope, pricing, or ongoing support would work before you commit.
