Always Be Farming • Privacy Policy Your information matters.
This Privacy Policy explains what information Always Be Farming collects, how it is used, when it may be shared, and the choices available to website visitors, people requesting an estimate, and customers.
On this page
Always Be Farming (“Always Be Farming,” “we,” “us,” or “our”) respects your privacy. This policy applies when you visit alwaysbefarming.com, request an estimate, communicate with us, purchase services, or otherwise interact with the business.
1. Information We Collect
We may collect information you provide directly to us, including:
- Name, email address, and phone number
- Business name and industry
- Website and social media information
- Services requested
- Approximate budget and preferred timeline
- Project goals, project details, and other information you choose to provide
If you become a customer, we may also collect information related to your project, communications, estimates, agreements, invoices, payments, website accounts, domain or hosting information, and other information reasonably necessary to provide the services you request.
Our website may automatically collect limited technical information such as IP address, browser type, device type, pages visited, referring website, and general usage information.
2. How We Use Information
We may use the information we collect to:
- Respond to inquiries and prepare estimates or proposals
- Provide web design, website maintenance, marketing, and technical support services
- Communicate about projects, scheduling, approvals, and next steps
- Manage customer relationships and support requests
- Process billing, invoices, and payments
- Operate, maintain, and improve our website and services
- Understand website traffic and how visitors use the site
- Prevent fraud, abuse, or misuse of our website and systems
- Maintain appropriate business, tax, and accounting records
Information submitted through the estimate form is used to respond to your inquiry and manage follow-up related to that request. Submitting the form does not by itself add you to a general marketing list.
3. Customer, Project & Marketing Data
Some services require access to information or accounts that belong to a customer. This may include WordPress or hosting access, domain and DNS access, email or marketing platforms, analytics, social media accounts, customer-provided contact lists, campaign information, website content, or other project materials.
We use customer-provided access and project information to perform the services the customer requested, communicate about the work, troubleshoot problems, and provide related support.
If a customer provides a contact list or other information for an email or marketing project, Always Be Farming uses that information for the requested project or service and does not sell that customer-provided information.
4. Payments
When online payment options are offered, payment information may be processed by third-party payment providers, including Zoho Payments and related Zoho services.
Always Be Farming does not directly store complete credit or debit card numbers submitted through those payment processors. Payment providers may collect and process information according to their own privacy, security, and payment-processing policies.
5. How We Share Information
We do not sell personal information.
We may share information with service providers that help us operate the business or provide customer services. These may include website and cloud hosting providers, customer relationship management systems, accounting and payment providers, email services, marketing platforms, analytics providers, security providers, and other technology vendors. We use Zoho services for business workflows, and information submitted through the estimate form is sent to Zoho so we can receive, organize, and respond to the inquiry.
These providers may process information as necessary to provide their services to us or as otherwise permitted under their own terms and privacy practices.
We may also disclose information when reasonably necessary to respond to a lawful request, protect our website or business from fraud or misuse, or protect the rights and safety of Always Be Farming, customers, or others.
6. Cookies & Analytics
Our website may use cookies and similar technologies for website functionality, analytics, security, and performance.
We use Google Analytics to understand website traffic and visitor behavior. The Google tag may set analytics cookies, including _ga, and Google may receive technical information about your visit, such as your IP address, browser or device information, pages viewed, and interactions with the website.
You can control cookies through your browser settings. Disabling certain cookies may affect some website functionality.
7. Data Retention
We retain information for as long as reasonably needed to provide services, maintain business and financial records, respond to customer questions, maintain project history, and protect the business.
Project, accounting, invoice, payment, and tax-related records may be kept for longer periods when needed for normal business recordkeeping.
We do not keep customer credentials longer than the work requires when permanent access is not necessary. Customers may also change or revoke access through the applicable third-party platform.
8. Data Security
We use reasonable administrative and technical safeguards intended to protect information from unauthorized access, loss, misuse, or disclosure.
No website, email system, cloud service, or internet transmission can be guaranteed to be completely secure.
If you provide login credentials or authorize access to a website, hosting provider, domain registrar, social media account, email platform, or another third-party system so we can perform services, we use that access as reasonably necessary to complete the requested work and provide related support.
9. Your Choices
You may contact us to ask about personal information you have provided to Always Be Farming or to request that it be corrected or deleted. Some information may need to be retained for business records, accounting, security, project history, or other legitimate reasons.
You may ask us to stop direct marketing communications at any time. Where an email includes an unsubscribe option, you may also use that option.
You can control or delete cookies through your browser settings.
10. Third-Party Websites & Services
Our website and customer work may involve links to or integrations with third-party websites, platforms, applications, or services. Those third parties control their own privacy, security, data handling, and availability practices.
Always Be Farming is not responsible for the privacy practices or content of a third-party website or service. Review the provider’s own privacy information when deciding what information to submit to that provider.
This website also loads font files from Google Fonts. When your browser requests those files from Google, Google receives technical information needed to deliver them, including your IP address.
11. Children’s Privacy
Always Be Farming provides business services and does not knowingly collect personal information from children under 13 through this website.
If you believe a child has provided personal information to Always Be Farming through the website, contact us so the situation can be reviewed.
12. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our services, technology, business practices, or the tools used to operate the business. The current version will be posted on this page with an updated “Last updated” date.
13. Contact Always Be Farming
Questions or requests regarding this Privacy Policy or information you have provided to Always Be Farming can be directed to:
Have a privacy question?
If you have a question about information you submitted, project access, a customer list, or how information is being used, email me directly.
